WhatsApp AI Chatbot
Turn your business WhatsApp number into a 24/7 customer service agent. Answers messages instantly, books appointments, qualifies leads — trained entirely on your business knowledge.
What is AI Chatbot
A WhatsApp AI Chatbot is a conversational AI assistant that connects to your WhatsApp Business number and replies to customer messages on your behalf. Unlike a generic auto-reply, it actually understands what the customer is asking, looks up the answer from your business knowledge base, and replies in your tone of voice — at 2pm on a Tuesday or at 11pm on a Sunday.
WhatsApp is now the default way many UK customers expect to talk to a business. People check WhatsApp more often than email, they expect replies within minutes, and they get frustrated when nobody is there. An InfoBot WhatsApp chatbot makes sure somebody always is — without you hiring a night shift.
We build the bot, connect it to your WhatsApp Business account, train it on your services, prices, opening hours and frequently asked questions, and hand you the keys. From £37/month, no setup fee.
Key Features
Designed for the way real customers actually behave.
Replies in seconds
Customers expect WhatsApp replies fast. Your AI chatbot replies within a few seconds, day or night — including weekends and bank holidays when your team is off.
Trained on your business
It is not a generic chatbot reading scripts from the internet. It only answers from your own knowledge base — your services, your prices, your processes, your tone of voice.
Takes bookings & enquiries
It can capture booking requests, collect customer details, qualify leads against your criteria, and hand the conversation cleanly to a human team member when needed.
WhatsApp Business approved
We use the official WhatsApp Business API, so your number stays compliant, message templates are pre-approved, and there is no risk of being shut down.
Hands off to human
Your team can take over any conversation at any point. The bot recognises when something is out of scope or sensitive and pings a real person.
Conversation logs
Every conversation is logged so you can audit quality, see common questions and spot where to improve your wider business — not just the chatbot.
Who It's For
Restaurants
Take bookings, answer allergen questions, share menus on WhatsApp.
Hotels & B&Bs
Reply to availability, parking and breakfast queries instantly.
Tradesmen
Capture job details, give price guidance, book site visits.
Estate Agents
Qualify property enquiries, share details, book viewings.
Salons & Clinics
Take appointment requests, send reminders, answer FAQs.
Ecommerce
Order status, returns, delivery questions — all on WhatsApp.
Recruitment
Pre-screen candidates, share roles, schedule interviews.
Professional services
Qualify leads, book consultations, send quotes.
How It Works
Tell us about your business
We do a short discovery call to learn your services, prices, opening hours, frequently asked questions, and the tone you want the bot to use.
We build & train your bot
We build the WhatsApp chatbot, connect it to your business WhatsApp number using the official Business API, and train it on your knowledge base.
Go live & improve
Your bot goes live. We monitor the first few weeks of conversations and tune responses, then keep refining as your business changes.
Frequently Asked Questions
How long does it take to set up a WhatsApp AI Chatbot?
Most WhatsApp chatbots are live within a week. The longest part is usually agreeing what the bot should and should not say — the technical setup of the WhatsApp Business API is well understood and we handle it for you.
Do I need WhatsApp Business already?
Not necessarily. If you already have a WhatsApp Business number we connect to it. If you do not, we help you set one up — it takes about 30 minutes, you can use your existing UK mobile or a landline-style number.
Will customers know they're talking to a bot?
We recommend telling customers it is an AI assistant — most people appreciate the honesty and the bot is good enough that they will be happy to continue. You can also have the assistant introduce itself with a name and personality.
What happens if the bot does not know the answer?
It is trained to recognise when something is outside its knowledge or when a customer needs a human. In those cases it apologises, captures the customer's details and a summary of the question, and hands off cleanly to your team.
Can it take payments through WhatsApp?
It can share a payment link, collect card details over a secure form, or trigger a Stripe invoice — whichever fits your business. We do not handle card numbers directly inside the WhatsApp message itself, which keeps things compliant.
How much does a WhatsApp AI Chatbot cost?
Our entry plan is £37/month for a WhatsApp-only chatbot with up to 1,000 conversations per month. Higher-volume and multi-channel plans start at £137/month. Setup is included on the standard plans.
Put WhatsApp on Autopilot
See how a WhatsApp AI chatbot can answer your customers instantly, day and night — from £37/month, live in a week.
Get Started