AI Chatbot for Tradesmen
An AI Assistant trained specifically for tradesmen — answering customer questions on WhatsApp, web chat and your phone line, 24 hours a day.
Why Tradesmen Need AI
If you are a plumber, electrician, gas engineer, builder or any other tradesman, you know the problem: the phone rings while you are halfway up a ladder, and by the time you get back to it the customer has moved on to the next number on the list. The ones who message on WhatsApp get an answer three hours later, by which point they have also moved on.
An InfoBot AI chatbot takes the pressure off your phone. When a customer messages your business number, the AI replies straight away in your tone of voice — asks the right questions (what's the problem, postcode, when do you need it, is it urgent), gives ballpark price guidance from your price list, and either books a site visit into your diary or texts you the qualified job details to call back when you are off the tools.
Tradesmen using InfoBot report capturing two to three extra jobs a week from leads that would otherwise have gone cold — and getting fewer time-waster calls in the middle of a fix.
What It Handles
Every conversation your team currently has on repeat — handled instantly, without missing a customer.
Capture job details
What's the problem, postcode, photos if relevant, how urgent, what's the access — all captured automatically so you can quote properly.
Ballpark pricing
Common jobs (boiler service, leak fix, fuse box) get a price guide from your published rates. Bigger jobs get qualified for a site visit.
Book site visits
The bot offers visit slots from your diary and books them in — with the customer's address, postcode and a one-line summary.
Handle emergencies
Recognises 'I have no heating', 'gas smell', 'water everywhere' as urgent and either escalates to your phone immediately or routes to your emergency line.
Send quotes
For straightforward repeat jobs the bot can send a standard quote PDF on the spot — saving you the late-night admin.
Reduce time-wasters
Asks the qualifying questions you would ask anyway — postcode (in your area?), timing, whether they own the property — so you do not drive 40 minutes for nothing.
Real Customer Questions
These are the kinds of questions your AI chatbot will be answering for tradesmen customers — sourced from real enquiries we see every day.
- My boiler has stopped firing — can someone come out today?
- How much for a new fuse box in a 3-bed house?
- Do you cover BL2?
- Can you fit an outdoor tap before the weekend?
- I've got a leak under the sink — is that an emergency?
- Roughly what does a power flush cost?
- Are you available Saturday morning?
- Do you give a written quote before starting?
Frequently Asked Questions
I work alone — will this replace me on the phone?
No, it handles the easy stuff so you can stay on the tools. Anything genuinely urgent or out of scope gets escalated to your phone with a one-line summary. You decide which jobs you call back about.
Will it give the wrong price?
It only quotes ballpark figures for jobs you have priced. Anything more complex it qualifies, captures the details, and asks the customer if they would like you to send a proper quote — no risk of it making up a number you have to honour.
Will it work on my mobile WhatsApp?
Yes — we connect it to your business WhatsApp number. You still see every conversation on your phone, you can take over any chat at any time, and the bot stays out of the way when you are clearly handling it yourself.
What if I am Gas Safe / NICEIC / qualified — does it know?
Yes. We train the bot on all your certifications, accreditations and the area you cover. It uses these confidently when customers ask and never claims qualifications you do not have.
Does it handle emergency call-outs differently?
Yes. Words like 'gas', 'flood', 'no heating', 'sparking' trigger an urgent flow — the bot tells the customer you have been alerted and pings your phone immediately rather than waiting for the routine handoff.
How much for a sole trader?
Most sole-trader tradesmen run on the £37/month WhatsApp plan. If you want voice as well — so the AI also picks up the phone — the £137/month plan covers it.
Related Solutions
Built for Tradesmen
An AI chatbot trained on your tradesmen business — live in a week, from £37/month.
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