AI Receptionist
An AI voice agent that answers your phone, holds a real conversation, takes messages, books appointments and qualifies callers — 24 hours a day, in a natural UK voice.
What is Receptionist
An AI Receptionist is a voice-based AI assistant that answers your business phone line, talks to callers in a natural human-sounding voice, and handles common requests — taking a message, booking an appointment, answering opening hours questions, qualifying a sales lead, or transferring the call to the right team member.
It is not a phone tree. Callers do not press one for sales or two for support. They simply describe what they need in their own words and the AI replies in plain English. The conversation flows the way it would with a thoughtful new receptionist who has been briefed on your business.
We connect it to your existing business phone line (no need to change numbers), train it on your services and team, and have it live within a week. It works round the clock, including weekends and bank holidays.
Key Features
Designed for the way real customers actually behave.
Natural UK voice
Realistic, warm British voice — not a robotic phone-tree. Optional regional accents on request. Handles interruptions and follow-up questions like a human would.
Answers in under 2 seconds
Picks up on the first ring, greets the caller, and starts the conversation. No 'please hold' or queue music for the basics.
Takes detailed messages
Captures who called, why, when they would like a call back, and any relevant context — and emails or texts you the summary while the call is still warm.
Books appointments
Connects to your calendar (Google, Outlook, Calendly etc) and books appointments directly into the right slot, with confirmation.
Qualifies callers
Asks the right qualifying questions for your business — budget, postcode, timing, problem — so you only ring back the leads worth your time.
Transfers calls
When a caller needs a human, the AI transfers cleanly to your mobile, your office line or the right team member, with a hand-off briefing.
Who It's For
Dental & medical
Triage appointment requests, answer common questions, book in eligible patients.
Solicitors & accountants
Qualify enquiries, take detailed messages, book initial consultations.
Tradesmen
Capture job details and postcode, give price guidance, book a site visit.
Estate agents
Qualify property enquiries, book viewings, take vendor callbacks.
Hotels
Bookings, parking, breakfast, late check-in — all handled on the phone.
Recruitment
Pre-screen candidates, share job details, book interview slots.
Salons & clinics
Appointment requests, cancellations, package questions.
Anyone missing calls
If your phone rings out after hours, evenings or weekends — this fixes that.
How It Works
Discovery
We learn how your phone calls actually work today — who calls, what they want, who they need to reach, and how you want the AI to sound.
Build & connect
We build your AI receptionist, give it a name and voice, train it on your business, and connect it to your existing phone line. No number changes.
Go live
Your AI receptionist goes live. You get instant email/SMS notifications of every call and message. We tune the bot weekly until it is exactly right.
Frequently Asked Questions
Will callers be able to tell it is AI?
Modern voice AI is very good — most callers will not realise unless told. We usually recommend a friendly introduction like 'Hi, this is Ava, the AI assistant for [your business] — how can I help?' Callers tend to prefer this honesty and are happy to continue.
Can it transfer me on important calls?
Yes. The AI knows when a caller needs a human — sensitive issues, complex enquiries, or anyone who simply asks for a person — and transfers the call cleanly to your mobile or office line with a one-line summary of what they want.
What if I get a lot of calls at once?
Unlike a human receptionist, the AI can handle dozens of calls simultaneously. Nobody gets a busy tone, nobody waits on hold. Each caller speaks to their own instance of the assistant.
Does it work with my existing phone number?
Yes. We route calls through your existing business number — no need to print new business cards. Setup takes about a day and is reversible at any time.
How much does it cost?
Our usage-based plan is £137/month and includes voice AI at £0.20/minute. For higher-volume businesses there is a £297/month unlimited usage plan. There is no setup fee on the standard packages.
Is it GDPR compliant?
Yes. We process call audio in line with UK GDPR, keep clear records of what was said, and we never use customer conversations to train third-party AI models. You stay in control of all data.
Never Miss a Call Again
See how an AI receptionist can answer your business line 24/7 with a natural UK voice — from £137/month, live in a week.
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