AI Chatbot for Estate Agents
An AI Assistant trained specifically for estate agents — answering customer questions on WhatsApp, web chat and your phone line, 24 hours a day.
Why Estate agents Need AI
Estate agency is a speed-to-lead game. The property portals send a message at 9pm, ten agents get the same enquiry, and the one who replies first books the viewing. If your office is closed, you have lost the lead before the kettle is on the next morning.
An InfoBot AI chatbot for estate agents replies the moment a portal enquiry, WhatsApp message or website chat lands. It knows your full stock list, asks the right qualifying questions (postcode, budget, timing, chain, financing), books viewings into your diary, and lands a tidy summary in your inbox.
Branches using InfoBot report measurably more viewings booked, fewer evening calls chasing leads who have gone cold, and a happier negotiator team — because by morning every overnight enquiry is already qualified and slotted in.
What It Handles
Every conversation your team currently has on repeat — handled instantly, without missing a customer.
Qualify portal enquiries
Replies to Rightmove, Zoopla and OnTheMarket leads within seconds — asking budget, timing, financing and chain status before competitors have read the email.
Book viewings
Offers viewing slots straight from your diary and confirms the booking. Sends the address, parking notes and contact details automatically.
Vendor callbacks
Captures vendor enquiries about valuations, market updates and instructions — passing all detail to the right negotiator.
Answer property questions
Trained on your full stock list — square footage, council tax band, EPC, chain status, freehold/leasehold.
Lettings enquiries
Pre-screens tenants — employed/self-employed, deposit ready, pets, move-in date — so only the right people reach the negotiator.
After-hours coverage
The portal messages that arrive at 10pm get the same fast reply as the 10am ones. No more 'we got back to them in the morning'.
Real Customer Questions
These are the kinds of questions your AI chatbot will be answering for estate agents customers — sourced from real enquiries we see every day.
- Is the house on Oak Lane still available?
- Can I view it Saturday morning?
- What's the council tax band?
- How much would my flat be worth if I sold today?
- I'm looking for a 2-bed under £250k in BL1 — what do you have?
- Is the chain complete on the Smith Street property?
- Do you take pets in your rentals?
- How quickly can I move in if I'm a cash buyer?
Frequently Asked Questions
How does it know our current stock?
We connect it to your property management system (Reapit, Jupix, Alto, Vebra, Street.co.uk or others) or to your Rightmove feed. The bot's knowledge updates automatically when listings change.
Can it really book a viewing into our diary?
Yes. We connect to your office calendar (Google, Outlook, Reapit etc) and the bot offers genuinely free slots based on your negotiator availability. The booking lands in the diary with all the relevant detail.
Will it pretend to be human?
No. We recommend introducing the bot with a clear AI badge — 'Hi, this is the InfoBot AI assistant for [agency]'. Customers respect the honesty and the speed of reply more than the human-or-not question.
What about vendors phoning for a valuation?
Voice AI handles this on our usage-based plan. It captures the address, the seller's name and timing, books a valuation appointment and hands the file to the right valuer with the right context.
Is it compliant with property regulations?
Yes. The bot does not give legal or financial advice — it qualifies enquiries and books appointments. All sensitive matters are escalated to the team.
How much does it cost a branch?
Single-branch independents typically run on the £137/month usage-based plan. Multi-branch firms with high volume use the £297/month unlimited plan. No setup fee.
Related Solutions
Built for Estate Agents
An AI chatbot trained on your estate agents business — live in a week, from £37/month.
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